Sales Executive

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    Website CMA CGM VIETNAM JSC

    CMA CGM: a leading worldwide shipping group

    ** Working for CMA CGM Logistics Viet Nam

     

    ** Job Description:

    1)     Deal with the customers via emails, over the phone, or face to face

    2)     Listen to the customer queries patiently and solve it. If the problem doesn’t seem to solve, then forward the problem to the superiors

    3)     Respond to the problems of the customer promptly

    4)     Look after the customer accounts and update their transaction status

    5)     Draft the necessary documents, invoices or statements, as required by the customer

    6)     Maintain records of interactions with the customers in an orderly manner

    7)     Coordinate with the internal department to find solutions and resolve matters

    8)     Maintain a follow up on the customer, whose query you had solved,. Ensure they are satisfied with your answer

     

    ** Requirements:

    1)     At least 3 years of experience in freight forwarding and logistics industry

    2)     Experience in logistics customer service and operation

    3)     Experience in selling Seafreight and Airfreight

    4)     Experience in newly setup organization is of great plus

    5)     Effective verbal and written communication in English

    6)     Proficient in Microsoft Office applications

    To apply for this job email your details to [email protected]