VAS Operation Executive

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    Website Damco Vietnam Ltd.

    STAY AHEAD

    Key Responsibilities:

    •       Coordination with Customers, Customer Service teams (FFW, SCM) for stuffing plan and to arrange VAS on scheduled timeline.
    •       Handling daily operations for accounts after closed won.
    •       Providing forecast volume to secure capacity.
    •       Following-up with subcontractors to return documents (customs documents, proof of delivery) on time.
    •       Proactively attend all the inquiries from Customers, Customer service teams and subcontractors.
    •       Have proactive communication with related parties in case of exceptions.
    •       Preparing SOPs & IOPs in coordination with customer, sale, procurement, and products (OCE, AIR, VAS).
    •       Request FACT to create BD, PO and follow-up payment with FIN/GSC, resolve Invoice queries.
    •       Ensuring compliance to internal & external audit controls.
    •       Ensuring process efficiency and delivering operational KPIs.
    •       Carry out ad-hoc tasks assigned by Team Leader/ Operation Manager.

    Position Specifications/Requirements: 

    •       Minimum 1 year experience in Import-Export Operation.
    •       Experience in customs & transportation issues handling (container pick up/drop off, data entry in VNACCS…) is preferable.
    •       Knowledge and awareness of import-export process.
    •       Can-do and willing-to-do attitude.
    •       Customer-minded attitude.
    •       Good command of spoken and written English.
    •       Efficient claim handling skills.
    •       Relationship building skills.
    •       Good skills of computer (Excel, Word, Power-point).

    To apply for this job email your details to [email protected]