[HCM] Damco Tuyển Dụng SCM Support Senior Executive

Damco Tuyển Dụng SCM Support Senior Executive

About Damco:

Damco, one of the world’s leading third party logistics providers, specialises in delivering customised freight forwarding and supply chain solutions. The company has more than 300 offices in over 100 countries and employs 11,000+ people. In 2014, Damco had a net turnover of USD 3.2 billion, managed 2.9 million TEU of ocean freight and supply chain management volumes, and air-freighted 190 thousand tonnes. Damco is part of the Maersk Group.

Why join us:

A chance to explore your opportunities in one of the world’s fastest growing logistics company. In Damco, we strive to create value for our customers through our global reach abnd local knowledge. We put our customers first, understand their business , and develop solutions to meet ther unique needs by proactively driving improvements and collaborations with our customers.

The means of developing yourself into a well-rounded professional and the scale and global scope it takes for you to achieve even your most ambitious career goals.

A solid career path, both for generalists and for specialists in a wide array of fields.

Job description

Key responsibilities

• SCM System Super User
• Be focal point for existing SCM application enhancement, for new SCM application roll out project (test support, coordination, issue resolutions and escalation).
• Support daily operation system issues.
• Follow designed escalation procedure to SME & IT, communication between SME and users for information cascading up and down.
• Conduct Damco Shipper & other SCM system training to interal and/or external users.
• SCM P&L And Operations Analyst
• Report SCM CM1, volume in timely and accurate manner, able to analyse devitation between target and actual performance
• Monitor mster data quality (SAP contract maintenance, charge database, customer database, etc.)
• Assist Managers in monitoring SCM Revenue and cost accuracy, detecting inaccuracies in client profitability
• Efficiently generate operational, financial reports and other ad-hoc reports requested by Managers
• Counter Team Leader
• Monitor Counter team;s performance to meet customer satisfaction and assigned KPIs
• 1^st escalation for counter operational issues
• Train, coach, support and motivate team members for better performance
• Inspire team members to work in a collaborative manner & make effoerts for continuous improvement
• Support Customer Service teams, Operations team in customer query resolution and exeption handling
• Other: carry out ad-hoc tasks, project assigned by Management

Required knowledge & skill:

• BA in related field preferably
• 2~3 years of working experience, preferably in SCM/Ocean freight/Air freight industry
• Sound understanding of Damco operational systematic thinking
• Advanced level of MS Excel
• Good command of English ( writing, speaking, listening )
• Good communicatn skills and able to communicate confidently both Vietnamese and English
• Good stakeholder management skill
• Leadership – people management is preferablr
• Proven track record of continuous improvement mind-set
• Basic finance knowledge

Address: 4^th Floor, Zen building, 54-56 Nguyen Trai, Dist. 1, HCMC

Apply : Tại đây

For more information about Damco: http://www.damco.com/en/about-damco/facts-and-figures