3rd Party Coordinator Intern

THÔNG TIN TUYỂN DỤNG

Ngày hết hạn 20-04-2015
Loại công việc Toàn thời gian
Trình độ Đại học
Nơi làm việc ZALORA Logistics Office, 156 Trần Phú, District 5, Ho Chi Minh city, 4, Hồ Chí Minh
Mô tả ngắn ZALORA Vietnam is looking for 3rd Party Coordinator Intern Working location: ZALORA Logistics Office 156 Tran Phu Street, District 5, Ho Chi Minh

Job description:

  • Support Customer Service teams and our customers through our 3PL (third party) service providers. This person is responsible for back-to-back coordination from outbound shipment to customers and return shipment to WH.
  • Key activities include but not limited to monitoring of daily/weekly KPI, prioritize urgent orders, local transport arrangement and coordinate on-site delivery – through 3rd party service providers. Liaise with related parties (VT and TTC) on any service quality failures. It is also paramount to ensure proper customer feedback handling.
  • Work with outbound in warehouse, 3PL for tracking and delivery.
  • Monitor shipment from HCM warehouse to HN office, monitor return shipment from TTC.
  • Monitor 3PL execution and provide support when required.
  • Monitor daily NOT delivery order status for Services and tracking
  • Monitor in transit aging
  • Coordinate with 3rd party to pick release and ship the orders
  • Coordinate with service team for customer feedback
  • Work closely with local transportation Analyst and liaise with insurance agent on any damage claim
  • Update orders status on OMS
  • Managing the service parts warehouse through a 3PL service provider
  • Monitor and expedite timely return of defective items.
  • Managing reversed logistics for defective goods returning to warehouse
  • Comply with company policies & procedures and audit requirements.
  • Comply and Maintain Supply Chain key performance & On Time Delivery metrics at all time.
  • Weekly KPI review with Third Parties

Requirements

  • University/College degrees (Business Administration/Foreign Trade or Logistics relevant)
  • Ability to manage 3PL (third party) service provider on day to day operations
  • Ability to work under pressure, independently and in multiple teams
  • Excellent at Microsoft Word and Excel
  • Effective communications and time management
  • Business compliance, good work ethic and integrity

Please send your CV to [email protected] and own the job now

Address: Copac Square Building, 2nd Floor

12 Ton Dan Street, District 4, Ho Chi Minh City

Phone: 3941 4224 extension 158

Website: http://worldwide.zalora.com/careers/index.html

 

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