[HCM] L'USINE Tuyển Dụng E-Commerce Logistics Coordinator

[HCM] L’USINE Tuyển Dụng E-Commerce Logistics Coordinator

About L’usine:

L’USINE is a concept space comprised of retail space, café and gallery. Founded in 2009, it is the first of its kind in VN. L’USINE showcases brands that combine craftsmanship and creativity. L’USINE focus on young talented small companies, both local and overseas, who offer unique and quality fashion and accessories for men and women. The cafeteria is a destination venue for its high quality food ang relaxed environtment…

Xem thêm về L’usine: http://lusinespace.com/

About the job:

Working Hour:from 8:30 am to 17:30 pm .
Working Day:from Monday to Friday.
Location:135/12 Tran Hung Dao Street, Cau Ong Lanh Ward, District 1.

Job Responsibility

Support Retail Manager with daily operations, order management, customer service, and warehouse inventory for L’usine E-commerce site.
E-store management
- Monitor and manage smooth e-commerce operations
- Consult with Content Editor with regards to product descriptions and update content on the website
- In charge of online stock and inventory
- Monitor stock levels at the warehouse in order to replenish stock when needed
- Constantly update records to ensure all information is up to date
- Assist in basic reporting: sales report, inventory, customer satisfaction, etc.
- Report to Retail Manager
Order
- Receive and process online orders from customers in a timely manner
- Responsible for online payment procedure based on order’s information
- Prepare packaging, invoice, and schedule delivery pick up
- Work directly with delivery service to follow up with shipment and delivery of products, ensure that goods arrive on time and in the right conditions
Customer Service
- Manage Customer Service Hotline
- Respond to queries from e
- commerce customers with timely and accurate information
- Handle refund and exchange procedure